Support

We're here to help you get the most out of Runmaxxing.

Frequently Asked Questions

Do I need a Strava account?

Strava is optional but recommended. Connecting Strava lets us analyze your running history to build a more accurate plan. You can skip Strava during onboarding and connect later from the Profile screen.

How is my training plan generated?

We analyze your Strava data — including weekly mileage, typical paces, and running frequency — then generate a periodized plan with base, build, peak, and taper phases. Plans follow principles from Jack Daniels, Pfitzinger, and the 80/20 methodology.

Can I change my plan after it's created?

Yes. You can generate a completely new plan from the Profile screen at any time. Your latest Strava data and schedule preferences will be used each time.

How do I sync workouts to my calendar?

Go to the "Your Plan" tab and tap "Sync to Calendar." You'll be asked to grant calendar permission, and all your scheduled workouts will be added to Apple Calendar.

How do I disconnect Strava?

Go to Profile > Connected Accounts and reconnect Strava to reauthorize, or revoke access directly from your Strava app settings.

How do I delete my account?

Send an email to support@runmaxxing.xyz with the subject line "Delete my account" and we'll remove all your data within 48 hours.

What distances are supported?

Runmaxxing supports 5K, 10K, Half Marathon, Marathon, and Ultra distances.

Why are my Strava activities not showing up?

Activities sync automatically via webhook when you log a run in Strava. If sync fails, pull down on the Activities tab to refresh manually. If the issue persists, try reconnecting Strava from the Profile screen.